Epic Training and EpicU Access

Epic Journey
Epic Training and EpicU Access

EpicU Dashboard

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Hyperspace

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Training Location Directions

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Registration Frequently Asked Questions

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Wave 1 Training Registration

February 9 – April 10, 2026

Registration Instructions and Resources

Registration Steps for Registering Direct Reports

View instructions for registering anyone that is listed as your direct report going live in Wave 1.

To view the instructions with Epic screenshots, click here.

To view the instructions without Epic screenshots, click the green button below.

View Steps

Provider Registration

View instructions for completing your personal registration.

To view the instructions with Epic screenshots, click here.

To view the instructions without Epic screenshots, click the green button below.

View Steps

REMINDER

This training registration is for users that will Go Live in Wave 1 on July 25, 2026. This includes anyone employed by, or supporting UAB St. Vincent’s facilities, or related entities that will use direct access to the Epic EHR.

Super Users supporting Wave 1 will need to be registered by their supervisor/manger no matter the entity.
Providers need to register themselves.
Providers with non-provider direct reports will need to attend a Manager Fair session and register those individuals.
GuestHouse user education details will be sent separately.
EpicCare Link user education is completed through the EpicCare Link site.

Username and Multifactor Authentication (MFA)

To access EpicU you will need your UABMC username (username@uabmc.edu).

If you need assistance with your UAB AD Username and/or password reset or need assistance with setting up Multifactor Authenticator, contact the UAB Helpdesk at 205-502-9990.
You must use an onsite UAB network computer at a St. Vincent’s or UAB location to claim your UABMC username and to register for MFA.
EpicU platforms have not been tested on a tablet or cell phone, so please use a desktop or laptop computer to complete registration.

Virtual Office Hours

February 17 – April 9, Tuesdays and Thursdays from 7:00 – 8:00 a.m. and 2:00 – 4:00 p.m.

Join Virtual Office Hours
Meeting ID: 212 839 866 586 17
Passcode: Kv6y7Ei3

Guiding principle: “No access. No training. No kidding.”

Epic training is a foundational part of our implementation. This is not just classroom learning – it is essential preparation to ensure that every end user has the knowledge needed to deliver safe, high-quality care on day one of go-live.

Registration Frequently Asked Questions

What if I do not know my AD Username and/or password?

Please reach out to the UAB St. Vincent’s Help Desk at 205-502-9990.

What if I see the message “Unauthorized User?”

Please reach out to the UAB St. Vincent’s Help Desk at 205-502-9990.

What if I log in and see “No Training Assigned” on my dashboard?

This means you were mapped to not needing to access the Epic system. If you will need to access Epic to perform your job duties, please reach out to EpicTraining@uabmc.edu and provide your legal first and last name along with information that you are assigned No Training, include your specialty, if you will need to access Epic in an Inpatient our Outpatient setting, and your call back number.

What if the training I have assigned does not match my current specialty?

Do not register for a class that does not match your practice area. Instead, please reach out to EpicTraining@uabmc.edu and provide your legal first and last name along with information that you are assigned No Training, include your specialty, if you will need to access Epic in an Inpatient our Outpatient setting, and your call back number.

What if there is a lock on the class that works for my clinical schedule?

This class is full or you have not registered for a prerequisite.

What is Thrive?

This is an efficiency class focused on updating user settings, learning how to perform workflows in fewer steps, and discovering other tips and tricks. Classes are discipline-specific and open to all members of the Epic community. Track may include one or two classes. Classes are 1-2 hours and focus on:

Personalized note templates
Tools to optimize ordering workflow
In-Basket quick actions
How to keep a cleaner workspace to reduce cognitive overload

Need more support?

Contact Epic Training at EpicTraining@uabmc.edu.