Epic News Menu
As our first Go-Live approaches, here is a quick refresher on the Go-Live Support Window (GLSW).
What is the Go-Live Support Window?
The Go-Live Support Window reflects the full period of support around Epic and includes three phases:
- On Ramp: Preparation and readiness activities as we approach Go-Live
- Go-Live: The official launch of Epic
- Stabilization: Ongoing support and optimization after launch
Why is there a GLSW entry on our calendars?
The Epic Go-Live Support Window entries on your calendars are there to mark the launch period for Waves 1 and 2. We want to share what these calendar entries mean and what they do not.
What the calendar entries are:
- A systemwide awareness marker for the Epic launch period for Waves 1 and 2
- A shared reference point for when additional support, resources, and coordination will be in place
- A reminder of a major, transformational milestone for our organization
What they are not:
- They are not meetings
- They do not block your schedule
- They are not a freeze on PTO. Full and appropriate staffing will be needed to ensure patient care isn’t disrupted and that training needs for the EPIC transition are met. Departments will approve requests based on operational and training needs.
While many employees and physicians will play an active role during this time, the calendar entry is on all calendars to ensure shared awareness and alignment.
More information about Epic Go-Live expectations, training, and support will continue to be shared on JourneyToEpic.org.