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On February 27, 2027, UAB Medicine facilities will transition their electronic health record (EHR) system to Epic. Facilities included in this change include:
- Cooper Green
- UA College of Community Health Services
- UAB HSF Clinics
- UAB Callahan Eye Hospital
- UAB Callahan OSF Clinics
- UAB Hospital
- UAB Medical West Hospital
- UAB School of Dentistry
- UAB School of Health Professions
- UAB School of Nursing
- UAB School of Optometry
- UAB SOM Huntsville Regional
As we get closer to this change, we want to address some important action items that are coming.
What’s a super user? What’s a specialty trainer?
- Super user – staff member identified to support training, go-live, and post‑go‑live workflows by combining knowledge of Epic with organization-specific policies and legacy processes
- Specialty trainer – practicing clinical providers who work with the training team to develop and deliver specialty-specific training and post-classroom learning experiences for their providers in their clinical field of specialty, mentor other specialty trainers and their peer providers, facilitate user settings labs, and provide ongoing subject matter expertise to their peer providers during and after go-live
What are the major differences?
- Super users
- Training period: October 26, 2026 – November 25, 2026
- Trained before others
- Receive additional training and e-learning
- Learn how to support teammates during the transition
- Specialty trainers
- Training period: November 16, 2026 – February 12, 2027
- Trained before others for their specific training track
- Help Epic trainers tailor content to their specialty
Is anyone else involved?
Yes, there are also principal trainers and change companions. A principal trainer is someone who works at a health care facility to train clinical staff in the Epic healthcare record system. Change champions implement changes at the operational level and ensure the smooth adoption of new processes.
Additional notes
- Super users
- Primary role – serve as Epic subject-matter experts embedded in the work team before, during, and after the Epic transition
- Focus – onboarding support and troubleshooting
- Support period – November 30 through as long as we are on Epic!
- Training involvement – facilitate classroom and post-classroom learning experiences
- Epic go-live support – provide at-the-elbow support
- Additional responsibilities – maintain ongoing Epic knowledge and support updates
- Specialty trainers
- Primary role – serve as Epic subject-matter experts within a specific specialty to train and guide peer providers
- Focus – training and specialty-specific instruction
- Support period – December through post go-live
- Classroom involvement – assist Epic Trainers during in-person training
- Epic go-live support – dedicated support during training and support your peer providers during go-live while in the clinical environment (i.e., when in clinic or on the unit)
- Additional responsibilities – lead user setting labs following classroom training
For more information and answers to frequently asked questions, please see Epic Training Information and Support.